Absolutely fantastic service from Bioethanol Fireplace .co.uk. From our first online enquiry this company have been extremely helpful and informative. Casper answered all of the questions that we had and also sent us a video comparing the two fires that we were interested in as we were not able to visit the showroom. Delivery was very quick and we absolutely love our fire. It has made a lovely addition to our conservatory making it much more useable during the colder winter months. Would definitely recommend this company - 5 massive stars from us!

I recently purchased a bioethanol fire and I’m extremely pleased with it. It looks great, works beautifully, and has an impressively long burning time. It’s easy to use and adds a lovely atmosphere to the room. I would definitely recommend it to anyone considering a clean, stylish heating option! The fire was packed extremely well for transport, and my husband put it together with ease.

I was pleased to have find this company as its products are superior to what is on sale in all the other vendors i researched. I am very happy with my purchase a Victoria cast iron electric stove it looks great in my kitchen - and it warms up my kitchen really quickly. The stove was expensive but worth the investment as i think this stove will be with me for a long time.

I purchased a Bioethanol Fireplace from Bio Fireplace Group and I couldn’t be happier. The service couldn’t have been better from start to finish. The fire arrived quicker than expected, the customer service is second to none and well the fire itself is stunning. I can’t wait to purchase another fire for my orangey.

The fireplace looks even better in person than in the photos. Installation was straightforward and support answered all our questions.