Shipping & Delivery

Bio-cheminee.fr offre la livraison gratuite pour les commandes de plus de 99 €.

Vous pouvez choisir parmi différentes compagnies de livraison : GLS, UPS, Dachser, etc. Néanmoins, nous nous réservons le droit d'opter pour un transporteur différent si votre colis est trop imposant pour celui choisi initialement. Beaucoup de commandes sont livrées sur palettes.

Bio Fireplace Group

How our delivery works

Carrefully packed

We pack every fireplace and product securely in our own warehouse

Order by 3pm, shipped same day

In-stock products ordered before 3pm are handled and shipped out the same day.

Always tracked

You'll receive a tracking email and can follow your parcel any time from your account.

30-day cooling-off period

Not satisfied? You have 30 days to change your mind, except for custom-made products.

International delivery

Free delivery on orders above €249 to the countries below.

Austria

Belgium

Bulgaria

Croatia

Czech Republic

Denmark

Estonia

Finland

France

Germany

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Netherlands

Norway

Poland

Portugal

Romania

Slovakia

Spain

Sweden

United Kingdom

Pallet delivery

Large, valuable or heavy fireplaces (over 30 kg) are delivered free of charge by a courier to the kerbside.

Our carrier always contacts you in advance to arrange delivery.

Get in contact

Fast delivery

All in-stock products are shipped daily

Price guarantee

We match the lowest online price

Wide range of products

More than 4000 products

Expert advice

More than 14 years of experience